ExtremeWireless WiNG Captive Portal Debug

Operations → Troubleshoot → Extreme Wireless Wing Captive Portal Debug

The Captive Portal Debug Log screen provides a method to troubleshoot ExtremeWireless WiNG deployed ExtremeGuest captive portal issues using customized debug logs.

To create a captive portal debug log:

  1. Go to Operations → Troubleshoot → Extreme Wireless Captive Portal Debug from the navigation menu.
    The Extreme Wireless WiNG Captive Portal Debug screen displays.
    Click to expand in new window
    Extreme Wireless WiNG Captive Portal Debug Screen
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  2. Configure the following debug log options:
    Site Specify a site (RF Domain) to include logging information about. Select Include all devices to include devices in the generated debug log. If Include all devices is not selected, specify an individual device name in the field.
    Select Debug Messages Specify what level of debug messages to include. Available options are:
    • All Debug Messages
    • Authentication Debug Messages
    • Captive-portal client debug messages
    Clients Select which clients to include in the log. Available options are:
    • All Clients
    • Selected Clients (up to 3)
    Filter Criteria Configure the following filter criteria:
    Duration of Message Capture Specify an amount of time to capture messages for the debug log. Time can be set in Hour(s), Minute(s), and Second(s).
    Maximum Events Per Remote System Specify the maximum number of events to log for each remote system (client or device). Once this threshold is reached, older log entries for that system will be removed.
  3. When all log parameters have been configured, select Start to start capturing log events. Select Stop to halt capturing log events.
  4. While the Logs screen is active, select Save to Disk to save the current log output to a text file. Select Copy to Clipboard to copy the current log output to your system's clipboard.
    The Logs are displayed
    Click to expand in new window
    Captive Portal Debug Log Output
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