Return Material Authorization

Return Material Authorization (RMA) allows replacement of a faulty switch with a new switch with the same configuration.

RMA process comprises of the following steps:

  1. A faulty switch is replaced with a new switch with same configuration.
  2. EFA engine initiates the RMA process. The RMA process can be initiated manually using REST/CLI.
  4. EFA engine uses the config-backup taken by Switch Health Management and initiates the config-replay on the replacement switch.
  5. After config-replay is complete, EFAengine uses Drift and Reconcile to bring in data consistency.
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RMA workflow
RMA Workflow Flowchart
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