Troubleshooting

ExtremeCloud IQ Controller offers tools for troubleshooting connectivity issues between the AP and the appliance. Access the Troubleshooting tools from the dashboard for a selected AP or a selected site.

To access the Troubleshooting tools go to:
  • Monitor > Devices > Access Points. Select an AP and select Troubleshooting, or
  • Monitor > Sites. Select a site and select Troubleshooting.
The following tools are available from the Troubleshooting tab:
  • AP Packet Capture
  • AP Remote Console
  • Smart Poll