Understanding Access Point States

The following describes access point states on the Access Points Device List.

Table 1. AP State from the Device List
State	Description
	In-Service. Device has discovered ExtremeCloud IQ Controller and is providing service.
	Indicates which AP in a Distributed site acts as the domain manager (RFDM). The RFDM communicates directly with ExtremeCloud IQ Controller collecting statistics, access point upgrade information, and Smart-RF activities. Understanding which AP is the RFDM can help with troubleshooting.
	In-Service Trouble. Device has discovered ExtremeCloud IQ Controller but it is not a member of a device group.
	Unknown. Device is added to ExtremeCloud IQ Controller but the device has never discovered ExtremeCloud IQ Controller.
	Critical. After being Active, Discovered, and Onboarded, associated device is no longer connected to ExtremeCloud IQ Controller.
	Indicates that the AP is in the process of upgrading.

Note

Most AP radio properties depend on a regulatory domain; which is defined at the site level. Devices that are connected to ExtremeCloud IQ Controller but not assigned to a device group have the status of In-Service Trouble. Devices that have not discovered ExtremeCloud IQ Controller have the status of Unknown.