Upgrade AP Images

ExtremeCloud IQ Controller is released with the latest AP images for each supported AP Type. When you upgrade ExtremeCloud IQ Controller, in a stand-alone deployment, the connected access points are automatically upgraded to the latest firmware image. In a High-Availability deployment, you must manually upgrade the APs. You can also upgrade additional devices without upgrading the controller.

To upgrade APs:
  1. Verify that the upgrade image file is installed on ExtremeCloud IQ Controller for the selected AP platform. If necessary, install the AP image file onto the controller.
  2. From the Access Points List, select one or more APs to upgrade.
    • You can upgrade from the Access Points List associated with a site. Go to Monitor > Sites. Select a site and select the Access Points tab. Or,
    • Go to Configure > Devices > Access Points.
  3. Go to the AP Upgrade Status Report to view progress of the upgrade.
Consider the following when upgrading AP images:
  • Selected APs must support the same upgrade image file. AP39xx series and Wi-Fi 6 APs have different firmware images; therefore they cannot be selected for upgrade together. Instead, create two AP upgrade requests:
    • The ExtremeWireless AP39xx Series Access Points support the same firmware image file. They can be upgraded together.
    • The ExtremeWireless Wi-Fi 6 Access Points support the same firmware image file. They can be upgraded together.
  • The APs must be connected to ExtremeCloud IQ Controller. If the AP is in a disconnected state, the upgrade is scheduled, but cannot complete until the AP discovers ExtremeCloud IQ Controller .
  • Each ExtremeCloud IQ Controller release includes the latest AP image files for the supported access points. A stand-alone deployment automatically updates the AP firmware to the latest release. For a High-Availability deployment, upgrade all connected APs from the Access Point List.
  • You can monitor the AP upgrade process from the AP Upgrade Report.
  • To display AP Upgrade events, from the Events tab, configure your system log level to Informational.