Add APs

Access points and switches are automatically added to ExtremeCloud IQ Controller via the cloud-connector when the DHCP and DNS prerequisites have been met. For full instructions on configuring DHCP, NPS, and DNS services, refer to the ExtremeCloud IQ Controller Deployment Guide. You can use the Add functionality to pre-provision any AP or switch before they connect.

Using the Add functionality, you can clone an existing AP or add a unique AP configuration.

If you create device groups first, then add APs, a list of discovered APs that match the site and device group configuration settings will display on the Edit Device Group page. You can then select each AP from the Edit Device Group page to add it to the device group.

Tip

If your APs are not displaying within the Edit Device Group page, verify the following:

AP licensing domain matches the site Country value.
AP model number matches the site Type and the device group Profile configuration.

Note

You can add several APs and then register them at one time. An AP that is discovered by ExtremeCloud IQ Controller, but is not yet a member of a device group, has a status of In-Service Trouble.

Go to Configure > Devices > Access Points.
To add a new AP, select Add.
To add a clone, select the check box next to an AP in the list and select Clone.
Configure the following parameters:

Model

Select an AP model number from the drop-down list. The model number is on the AP.

Serial Number

Unique number that identifies the AP. Provide this number for new and cloned APs. The serial number format is determined by the AP model. Some AP models require the user to pad the serial number with five trailing zeros.
Note
Serial numbers for AP models AP39xx and the 11ax standard WiNG AP models (AP3xx, AP4xx, and AP5xx), pad the registration serial number with five trailing zeros. For example, the serial number format for these AP models is <SN>00000, and must be entered as 2120W-2123400000 (16 digits).
Universal AP models: AP302W, AP305C/X, AP305C-1, AP410C/S6/S12, AP410C-1 and AP4000 do not include trailing zeros. The serial number format for these AP models is 64002103260092 (14 digits).

AP5010 does not include trailing zeros, the serial number format for this AP model is 640021032-60092 (15 digits).

The ExtremeCloud IQ Controller user interface prompts you for the proper format based on the AP model number.

Region

For all ExtremeWireless Wi-Fi 6E World-Wide Universal Access Points. For example, select the operational region for the AP5010 model.

Name

Unique name for the AP. Provide a unique name for new and cloned APs.

Description

Text description to help identify the AP.
Select OK.

Note

Most AP radio properties depend on a regulatory domain; which is defined at the site level. Devices that are connected to ExtremeCloud IQ Controller but not assigned to a device group have the status of In-Service Trouble. Devices that have not discovered ExtremeCloud IQ Controller have the status of Unknown.