ExtremeCloud IQ Controller User Guide

Select one of the following reset options:

Remove installed license – The system reboots and restores all aspects of the system configuration to the initial settings and the Permanent license key (with Capacity Keys) is removed. However, the Management IP address is preserved. This permits administrators to remain connected through the Management interface.
Remove management port configuration – The system reboots and resets the entire system configuration to the factory shipping state. The Management IP address reverts to 192.168.10.1.

Note

The Admin password and list of user IDs are preserved after a configuration reset.

The ExtremeCloud IQ Controller shuts down, then reboots. A warning message is displayed, asking you to confirm your selection.

The system enters the halted state, which stops all functional services, the application, and associated wireless APs. A warning message is displayed, asking you to confirm your selection. To restart the system, the power to the system must be reset.

Determines the web session inactive window before the session times out. Enter the value as hours : minutes. The range is 1 minute to 168 hours (7 days).

Note

When integrating Scheduler for ExtremeCloud IQ Controller, set Web Session Timeout > 2 hours. If this value is < 2 hours, Scheduler results in a 401 Unauthorized error.

Changes the device password globally. After changing the password, allow one minute before trying to log into a connected AP Linux shell. Check Mask to conceal the password characters.

Opens a web portal to ExtremeCloud IQ Controller that provides detailed configuration for logging, the ability to capture packets, and debugging information. Customers can configure logging via this interface when debugging. The default login credentials are admin/Extreme@pp.

The Web App displays detailed information in the following categories:

Status
Diagnostics
Log Files
Downloads
Utilities

Physically connect an external device to the ExtremeCloud IQ Controller and then mount the device to display memory usage and capacity. Mounting a device makes the flash device that has been inserted into the ExtremeCloud IQ Controller available for use.

Flash devices must be formatted in FAT32. Only the first partition of the flash device is used by the ExtremeCloud IQ Controller. Files must reside in the root directory. The ExtremeCloud IQ Controller software cannot operate with files in sub-directories. The ExtremeCloud IQ Controller supports only one USB device at a time, regardless of which USB connector the device is connected to. If you connect more than one USB device at a time, the system returns an error.

Note

Format flash devices as non-bootable. The ExtremeCloud IQ Controller may experience difficulty rebooting when connected to a bootable formatted flash device.

Generate a tech support file for troubleshooting. Select the file criteria: Controller, Wireless AP, Log, or All. (All is the default value.). When you generate a file for the wireless AP, you have the option to select No Stats included in the file.

Select Generate Tech Support File.
The generated file displays in the list.
To download the file, select the file and select .

Maintenance