Smart Poll provides reports that help you determine the health of the connection
between an access point and any valid IP address target or valid Fully-Qualified Domain Name
(FQDN). Link stability is determined by Round Trip Time ( RTT) and packet
loss statistics. Smart Poll evaluates the link between an individual AP and ExtremeCloud IQ
Controller or any
user-defined target.
Smart Poll reports are available from the Tools > Diagnostics > Dashboard, from the main Dashboard, from the
Sites
page, and from the AP page.
From the Diagnostics dashboard and the main Dashboard. The
Dashboard widget compares sites based on the average RTT and packet loss stats for
all targets and all APs in each site.
Main Dashboard
To access the Poll Sites Stats widget from the main dashboard:
Go to Dashboard.
Select to edit the dashboard.
Select Widgets > Troubleshooting.
Drag the Poll Sites
Stats widget onto the dashboard.
Diagnostics Dashboard
To access the Poll Sites Stats widget from the Diagnostics dashboard,
go to Tools > Diagnostics > Dashboard.
Dashboard Poll Site
Stats
Sites Poll Data
From the Sites
page. Charts compare mean RTT or packet loss across all targets in the selected site
with quantitative RTT or packet loss across all sites.
To access the sites poll data:
Go to Monitor > Sites.
Select a site.
Select Troubleshooting > Smart
Poll.
RTT in the Site
Context compares Round Trip Times for selected targets within a site.
The grayed area indicates the baseline values for the site.
RTT in the Site
Context
Packet Loss in the Site
Context compares packet loss for selected targets within a site. The
grayed area indicates the baseline values for the site.
Packet Loss in the Site
Context
AP Poll Data
From the AP
page:
Go to Monitor > Devices > Access
Points.
Select an AP.
Select Troubleshooting > Smart
Poll.
The following reports are available:
Round Trip Time ( RTT) and
Packet Loss statistics for a Smart Poll enabled AP. The RTT and Packet Loss
table summarizes the average RTT and packet loss across targets configured
for the selected AP.
RTT and Packet
Loss for Selected AP
RTT and Packet Loss for a specific target. The dual Y-axis chart
shows RTT and Packet Loss over the selected time period for each target
configured for the selected AP.
RTT and Packet
Loss for a specific Target
You can configure Smart Poll for all APs in a device group from the device group
Advanced
Settings dialog. You can also override Smart Poll configuration for
a selected AP.
Report Duration
Select to set the
Duration value for
the time period reported. Valid duration values are:
Last 3 hours
Last 3 days
Last 14 days
Select to refresh the
data on demand.
Hover the mouse over a widget to display
tool tip information.
to edit the dashboard.
to set the
Duration value for
the time period reported. Valid duration values are:
to refresh the
data on demand.