Enabling or Disabling Guest Accounts

A guest account must be enabled in order for a wireless device user to use the guest account to obtain guest network services.

When a guest account is disabled, it remains in the database. A disabled guest account cannot provide access to the network.

To Enable or Disable Guest Accounts:

  1. Do one of the following:
    • If you have GuestPortal Manager rights, log onto the controller.
    • If you have full administrator rights:
      • From the top menu, click VNS. The Virtual Network Configuration screen displays.
      • In the left pane, expand the WLAN Services pane, click the dedicated WLAN Service that provides the temporary guest network services. The WLAN Services configuration window for that service displays.
      • Click the Auth & Acct tab, and then click Configure. The Settings screen displays.
      • In the Guest Splash section, click Manage Guest Users.
      • The Guest Splash Administration screen displays.
      Click to expand in new window
      Graphics/GuestPortal_Admin.jpg
  2. In the guest account list, select the checkbox next to the user name of the guest account that you want to enable or disable.
  3. In the Account Enable/Disable section, click Enable Selected Accounts or Disable Selected Accounts accordingly. A dialog is displayed requesting you to confirm your selection.
  4. Click Ok. A confirmation message is displayed in the Guest Splash Administration screen footer.