Viewing and Printing a GuestPortal Account Ticket

You can view and print a GuestPortal account ticket from the GuestPortal Guest Administration screen. A GuestPortal account ticket is a print-ready form that displays the guest account information, system requirements, and instructions on how to log on to the guest account.

The controller is shipped with a default template for the GuestPortal account ticket. The template is an html page that is augmented with system placeholders that display information about the user.

You can also upload a custom GuestPortal ticket template for the controller. To upload a custom GuestPortal ticket template you need full administrator access rights on the controller. The filename of a custom GuestPortal ticket template must be .html. For more information, see Working with the Guest Portal Ticket Page.

To View Print a GuestPortal Account Ticket:

  1. Do one of the following:
    • If you have GuestPortal Manager rights, log onto the controller.
    • If you have full administrator rights:
      • From the top menu, click VNS. The Virtual Network Configuration screen displays.
      • In the left pane, expand the WLAN Services pane, click the dedicated WLAN Service that provides the temporary guest network services. The WLAN Services configuration window for that service displays.
      • Click the Auth & Acct tab, and then click Configure. The Settings screen displays.
      • In the GuestPortal section, click Manage Guest Users.
      • The GuestPortal Guest Administration screen displays.
      Click to expand in new window
      Graphics/GuestPortal_Admin.jpg
  2. In the guest account list, select the checkbox next to the user name whose guest account ticket you want to print a ticket, and then click Print Ticket for Selected Account. The GuestPortal ticket is displayed.
    Click to expand in new window
    Graphics/GuestPortal_ticket_print.jpg
  3. Click Print. The Print dialog is displayed.
  4. Click Print.
    Note

    Note

    The default GuestPortal ticket page uses placeholder tags. For more information, see Default GuestPortal Ticket Page.