Guest Access Notifications

About this task

For each registered guest user, a passcode is sent by E-mail, SMS (short message service)or both. A guest management policy defines E-mail host and SMS gateway commands, along with credentials required for sending a passcode to guest client via E-mail and SMS Users can configure up to 32 different guest management policies. Each policy enables the user to configure the SMS gateway, SMS message body, E-mail SMTP server, E-mail subject contents and E-mail message body. There can be only one guest management policy active per device at any one time.

The SMS is the text messaging service component of phone, E-Mail and mobile systems. SMS uses standardized communications protocols to allow fixed or mobile phone devices to exchange text messages.

To review guest client notification statistics:

Procedure

Select the Statistics menu from the Web UI.
Select Guest Access above the navigation pane (on the upper left-hand side of the screen, directly to the right of System).
The Guest Access statistics menu is displayed in the right-hand pane of the UI. The cumulative statistics screen is displayed by default.
Select Notification from the statistics menu.
The Guest Access > Notification page displays.
Guest Access - Notification Screen

Review the following Clickatell Gateway information. By default, clickatell is the host SMS gateway server resource for guest access.


Status	Displays an icon as a visual indicator of the gateway status. Green defines the gateway as available. Red indicates the gateway is down and unavailable.
Available Credit	PENDING
Session ID	Lists an event ID for the clickatell gateway session credential and passcode exchange.
Message ID	Lists the unique SMS message ID created for the successful message exchange with the clickatell host SMS gateway server.
Last SMS Time	Lists the timestamp appended to the sent time of the clickatell SMS gateway message.
Last SMS Number	Lists the numeric status code returned in response to a SMS gateway server guest access request.
Last SMS Sent Status	Lists the associated status strings returned in response to a SMS gateway server guest access request.
Last SMS Authentication Status	Lists the SMS authentication credential and validation message exchange status for the listed clieckatell gateway session ID.

Review the following SMS to SMTP Gateway information.


Last E-Mail Time	Displays the most recent E-Mailed passcode to a guest via SMS. SMS enables guest users to register with their E-Mail or mobile device ID as the primary key for authentication.
Last E-Mail To	Lists the recipient of the most recent SMS to SMTP server credential E-mail exchange containing the required passcode for the registered guest.
Last E-Mail Status	Lists the completion status of the most recent server SMS to SMTP gateway credential exchange containing the required passcode for the authenticating guest client.

Review the following Email Gateway information.


Last E-Mail Time	Displays the time of the most recent E-Mailed passcode to a guest access requesting client. Guest users can register with their E-mail credentials as the primary means of authentication.
Last E-Mail To	Lists the recipient of this session‘s server E-Mail credential exchange containing the required passcode for the authenticating guest client.
Last E-Mail Status	Lists the completion status of the most recent server E-Mail credential exchange containing the required passcode for the authenticating guest client.