Use the Wireless Debug Tool

1. From the menu on the left, do one of the following:
   • Select Tools > Sites. Select a site from the list that displays. You will be able to capture information for all APs or for a single AP at the site.
   • Select Tools > Devices > Access Points. Select an AP and then select Tools from the AP details page. Packet information is captured only for the selected AP.
2. Select the Wireless Debug tab.
   

   Wireless Debug Tab

   
3. For the Include All Devices option, you can use the default option to capture wireless information for all devices as they roam through the site. To capture information for a specific device in the site, disable the option and then search for the device's serial number in the search box that displays when you select that option.
4. In the Select Debug Messages section, specify the types of messages that you want to capture:

   All Debug Messages

   Captures all wireless debug messages.

   Selected Debug Messages

   Enable this option to filter messages using one or more of the filter options. (The filters display when this option is enabled.) Using multiple filters gives more insight to troubleshooting. 802.11 Management Logs WLAN IEEE 802.11 connection (login/logout) event messages. This filter helps to troubleshoot mobility and SMART client load balancing issues. EAP Logs EAP authentication messages. This filter helps to troubleshoot events related to client authentication issues during roaming. Flow Migration Logs migration flows of wireless clients between access points within the specified site. This filter helps to troubleshoot roaming issues. RADIUS Logs RADIUS server authentication event messages. This filter helps to troubleshoot connectivity issues between the access points and RADIUS servers. System Internal Logs internal system debug messages. This filter helps to troubleshoot system issues. WPA/WPA2 Logs WPA/WPA2 authentication and encryption event messages. This filter helps to troubleshoot 4-way handshake issues during initial association, re-authentication, or roaming.

5. In the Wireless Clients section, specify the wireless clients for which logs will be captured.

   All Wireless Clients	Captures debug messages for all wireless clients for the specified site.
   Selected Wireless Clients	Captures debug messages for up to three individual client MAC addresses. Enter the MAC addresses in XX-XX-XX-XX-XX-XX format.

6. In the Settings section, specify the capture duration and the maximum number of events to capture for each wireless client.

   Duration of Message Capture	Specify the duration in either hours, minutes, or seconds. Default: 10 minutes.
   Maximum Events Per Wireless Client	Specify the maximum number of debugs to capture for each client. Limit: 1 - 10,000 Default: 100

7. To start the wireless debug log capture, select Start.
   

   Note

   To stop the log capture, select Stop.
   The results display in a list.
8. To save the log files to your local hard drive, select Save to Disk.
9. To hide the configuration section of the Live Wireless Debug Events page, select Hide Capture Options.