Connect Access Points

If you are using ExtremeWireless WiNG AP7612, AP7632, or AP7662, make sure that your firmware is upgraded to 5.9.2.2 or higher (and 5.9.2.5 is recommended) to connect to ExtremeCloud. For instructions, see this GTAC article: https://gtacknowledge.extremenetworks.com/articles/Solution/ExtremeCloud-WiNG-Access-Points-not-connecting-to-ezcloudx-com or refer to the ExtremeWireless WiNG AP-specific user documentation.

If you will use device adoption rules, create a site with adoption rules before connecting devices.

Follow this process to deploy access points (APs):

  1. Connect your AP's LAN 1 or LAN 2 Ethernet port to either a switch that allows the AP to connect to the Internet, or connect to an Ethernet network port with Internet connection. Apply power to the AP using either PoE from the switch or a separate external transformer. For more information, see the product-specific Installation Guide.
    The AP discovers ExtremeCloud and gets configured automatically, typically in a few minutes. When connected, the AP starts advertising the SSIDs assigned to it, initially only Staff. If your cellphone or laptop lists this SSID as available, then the AP has connected successfully.
  2. Look at the physical AP and verify that the Radio 1 and Radio 2 LEDs are solid green, which indicates that the AP is activated in the cloud.

    The following table shows the LED patterns and the associated status for ExtremeWireless APs when they are connected to cloud management.

    Note

    Note

    The AP7532 uses an adoption mode indicator instead of a green LED pattern to show adoption to ExtremeCLoud.
    Click to expand in new window

    LED Patterns for ExtremeWireless APs Connecting with ExtremeCloud

    Radio B/G LED (Left) Radio A LED (Right) Status LED AP Detailed State
    Off Off Blink green Initialization: Power-on self test (POST)
    Blink green Blink green Initialization: Random delay
    Blink red Initialization: No Ethernet
    Solid green Blink green Initialization: Vulnerable period (not supported)
    Blink red Reset to factory defaults
    Blink green Off Blink green or orange Network discovery: 802.1x authentication
    Blink red Failed 802.1x authentication
    Blink green Blink green or orange Network discovery: DHCP
    Blink red Default IP address
    Solid green Blink green or orange Network discovery: discovery/connect
    Blink red Discovery failed
    • Green - Radio On
    • Off - Radio Off
    • Green - Radio On
    • Off - Radio Off
    Solid green Connected

    The following table shows the LED patterns and the associated status for ExtremeWireless WiNG APs when they are connected to cloud management.

    Click to expand in new window

    LED Patterns for ExtremeWireless WiNG APs Connecting with ExtremeCloud

    Task 5 GHz Activity LED (Amber) 2.4 GHz Activity LED (Green)
    Unconfigured Radio On On
    Normal Operation
    • If this radio band is enabled: Blinks at 5-second intervals
    • If this radio band is disabled: Off
    • If there is activity on this band: Blinks at 1 time per second
    • If this radio band is enabled: Blinks at 5-second intervals
    • If this radio band is disabled: Off
    • If there is activity on this band: Blinks at 1 time per second
    Firmware Update On Off
    Locate AP Mode LEDs blink in an alternating green, red and amber pattern using an irregular blink rate. This LED state in no way resembles normal operating conditions. LEDs blink in an alternating green, red and amber pattern using an irregular blink rate. This LED state in no way resembles normal operating conditions.
  3. Log in to your ExtremeCloud administrator account at https://ezcloudx.com.
  4. When you log in for the first time, the configuration wizard walks you through the initial configuration. Use the wizard to update the network security key of the predefined wireless network. Alternatively, you can exit the wizard and configure your own networks.
  5. Select Monitor > Devices > Access Points and look for the device in your Devices list. If the AP is not listed in your account, contact Support. (If a WiNG AP fails to connect, try performing the steps in the troubleshooting topic first.)
    Note

    Note

    If an AP persistently fails or its status remains gray or red for more than 20 minutes, contact Support.