View Event Logs for APs

You can view and filter on event logs for an individual access points (APs) and download legacy logs. The live log of events on the tenant's network provides detailed insight into incidents and errors that occur on a particular network. You can also customize access and filter on the various criteria to better understand and troubleshoot the network.

The event history includes all Smart RF related events including radios being added, channel and power changes as well as Neighbor Recovery, Interference Recovery and Coverage Hole Recovery events.

To view event logs for an individual AP:

  1. Select Monitor > Devices > Access Points from the menu.
  2. Select an access point from the list that displays.
    The access point's details page opens.
  3. Select the Event Logs tab.
  4. Select and deselect the filter criteria and time range for the events that you want to review. Selected criteria will be included in the results.
    Click to expand in new window
    Event Log Filtering for an AP
    GUID-60CF5BBE-4A09-483B-AE53-EFF383BF2721-low.png
    Severity (Optional) Select or deselect Severity filters: Emergency, Alert, Critical, Error, Warning, Notice, Info, Debug.
    Clients (Optional) Select or deselect Client filters: 802.11, Authentication, Roaming, Captive Portal.
    Access Point (Optional) Select or deselect Access Point filters: Smart RF, WIPS, Adoption, System, VPN, DFS, CH Incidents.
  5. Select Search.
    The results display in the Event Logs list below the filters. Results include event time, event name, client MAC address (if applicable), severity, and event message.
  6. (Optional) Select GUID-7D8B12E6-3E39-4718-8415-0359116F8530-low.png to export data and manage which columns display.
  7. (Optional) Select Reset to reset the filter criteria to default values.