Monitor Access Points

The Monitor > Devices > Access Points page shows a list of your access points. Do any of the following actions:
  • Adjust the number of records that display per page.
  • Use the menu icon (GUID-7D8B12E6-3E39-4718-8415-0359116F8530-low.png) to adjust which columns display and to export data to CSV.
  • Search for an access point using the Search field.
  • Select an access point and view the details that display. If there is an associated floor plan, it displays in the top right corner. Select the floor plan to access the floor plan tools, such as viewing heat maps.
  • View or edit the entity dashboard. The statistical details can be configured, such as time range.
  • On an access point page, select the tabs to access information about the associated sites, networks, clients, event logs, and traces.
  • Select the link at the top to troubleshoot connectivity issues.
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Individual Access Point Dashboard
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Depending on the tab you select, you can manage, configure, filter, or perform other actions, such as:
Sites View the list of associated sites. Select a site to open the configuration page.
Networks See the list of associated networks. Select a network to open the configuration page.
Clients View a list of associated clients. Select a client to blacklist or whitelist the client.
Event Logs View the list of event logs. Search for an event or filter the list. Data can be exported using the menu icon (GUID-7D8B12E6-3E39-4718-8415-0359116F8530-low.png).
Traces View traces.

Each device has its own dashboard. These entity widgets provide basic information for an individual AP device, including device type, MAC address, serial number, entitlement status, model name, port status, site, and management IP address on the LAN.

Select the Edit Dashboard (GUID-5DFC53BC-E428-4C28-BAAC-5EDEF81AA58A-low.png) icon to configure which widgets display. For example, these widgets can include the following information:
  • Last reported 2.4 GHz and 5.0 GHz channels, including channel width
  • Percent of channel utilization over time
  • Usage in number of bytes, packets, and users over time
  • Total usage by service/SSID (Top Services by Throughput) and radio (Channel Utilization)
  • Radio noise levels in dBm
  • Device identification for top manufacturers and top operating systems by client
  • Application visibility
Widgets for wired client ports include:
  • Throughput
  • Unique client count
  • Utilization errors
  • Discarded packets
All AP widgets are available for all model types, with the exception of the following widgets:
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Model-Specific AP Widgets

Widget Name Applies To
Top App Groups By Throughput Report ExtremeWireless only
Top App Groups By Client Count Report ExtremeWireless only
Top Apps By Throughput Report ExtremeWireless WiNG only
Worst Apps By Throughput Report ExtremeWireless WiNG only
Top Apps By Unique Users ExtremeWireless WiNG only
Smart RF History ExtremeWireless WiNG only
Top APs By Channel Changes ExtremeWireless WiNG only
Top APs By Power Changes ExtremeWireless WiNG only
Top APs By Coverage Hole Changes ExtremeWireless WiNG only
Top Sites By Channel Changes ExtremeWireless WiNG only
Top Sites By Power Changes ExtremeWireless WiNG only
Top Sites By Coverage Hole Changes ExtremeWireless WiNG only
Guest Users Report ExtremeWireless WiNG only
Dwell Time Report ExtremeWireless WiNG only