View Event Logs for Sites

You can view and filter on event logs for sites and download legacy logs to see system log information about access points that are assigned to the site and clients. The live log of events on the tenant's network provides detailed insight into incidents and errors that occur on a particular network.

You can customize access and filter on the various criteria to better understand and troubleshoot the network. You can filter on severity, client information (such as 802.11 access and captive portal), and access point information (such as Smart RF and WIPS).

To view event logs for a site:

  1. Select Monitoring > Sites from the menu.
  2. Select a site from the list that displays.
    The site's details page opens.
  3. Select the Logs tab.
    The Events window opens.
  4. Select and deselect the filter criteria and time range for the events that you want to review. Selected criteria will be included in the results.
    Click to expand in new window
    Event Log Filtering for a Site
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    Severity (Optional) Select or deselect Severity filters: Emergency, Alert, Critical, Error, Warning, Notice, Info, Debug.
    Clients (Optional) Select or deselect Client filters: 802.11, Authentication, Roaming, Captive Portal.
    Access Point (Optional) Select or deselect Access Point filters: Smart RF, WIPS, Adoption, System, VPN, DFS, CH Incidents.
  5. Select Search.
    The results display in the list below the filters. Results include event time, event name, device MAC address, client MAC address (if applicable), severity, and event message.
  6. (Optional) Select GUID-7D8B12E6-3E39-4718-8415-0359116F8530-low.png to export data and manage which columns display.
  7. (Optional) Select Reset to reset the filter criteria to default values.