Retrieve AP Trace Files
You can download trace files to send to Support for
help with troubleshooting for an access point (AP).

Note
Trace files expire after 24 hours.
-
Select from the menu.
-
Select an access point from the
list.
-
Select . The options that display depend on the AP model.
-
Select Retrieve Traces.
The traces are
downloaded.
-
When prompted, select Go to Traces.
The Traces tab automatically opens for the device
and you can view the trace files in the user interface.