Debug Captive Portal Clients

About this task

An administrator can select an RF domain and capture captive portal client and authentication debug messages at an administrator assigned interval and location. Captive portal debug information can either be collected historically or in real-time.

To troubleshoot captive portal client debug messages:

Procedure

Go to Dashboard → System to display managed RF domains.
Select and expand an RF domain and click on the down arrow to the right of the RF domain‘s name.
Select Troubleshooting → Debug Captive Portal Clients.

Debug Captive Portal Clients Screen
Use the Send Data To drop-down menu to select where captive portal debug messages are collected.
If Screen is selected, information is sent to the Live Wireless Debug Events window at the bottom of the screen. If File is selected, the file location must be specified in the File Location field.

In the Select Debug Messages area, refine how captive portal client debug messages are trended:


All Debug Messages	Select this option to capture all captive portal client and captive portal authentication request events collectively without filtering by type.
Select Debug Messages	Select this option to specify the type of captive portal event messages to display. Options include captive portal client events and events specific to captive portal authentication requests.

Set Captive Portal Clients filter options to refine which clients are included in the debug messages.


All Captive Portal Clients	Select this option to display debug information for each client utilizing a captive portal for network access within the selected RF domain.
Select Captive Portal Clients (up to 3)	Optionally display captive portal debug messages for specific clients (1 - 3). Enter the MAC address for up to three wireless clients. The information displayed or logged to the file is only from the specified wireless clients. Change the client MAC addresses as needed when clients are no longer utilizing the RF domain‘s captive portal resources.

Define the following captive portal client Settings to determine how messages are trended:


Duration of Message Capture	Use the spinner controls to set the message capture interval for captive portal debug information. This can range between 1 second and 24 hours.
Maximum Events Per Captive Portal Client:	Use the spinner controls to select the maximum number of captive portal event messages displayed per RF domain member client. Set the number of messages from 1 - 9999 events with the default value being 100 events.

When all configuration fields are complete, select Start to start the captive portal client debug message capture.
Information sent to the screen displays in the Live Captive Portal Debug Events field. If you have set a long message capture duration and want to end the capture early, select Stop.