This command instructs the switch to generate a report and upload it to a collector.
| now | Specifies that you run a report immediately. This is the default setting. |
| in | Specifies that you run report in a specified number of hours. |
| hours | Specifies the hours from now to run report. The range is 1-168 hours (one week). |
| cancel | Cancels the scheduled report. |
| collector | Specifies the report collector. The default value is all collectors. |
| all | Specifies all report collectors. |
| hostname | Specifies the host name of the collector. |
| ip_address | Specifies the IPv4 address of the collector. |
The default time for running reports is now.
The default for number of collectors is all.
This command instructs the switch to generate a report and upload it to a collector. The default operation is to perform this operation immediately for all existing collectors. Optionally, you can configure a one-time trigger to perform the operation in "hours from now." The valid range is one to 168 hours (one week). If ou specify the hostname or IP address, the switch runs a report for that particular collector.
Only a single one-time report per collector can be scheduled at any time. When run tech-support report in hours is issued before the previous scheduled one-time report completes, the previous report is cancelled, and a new one-time report is scheduled.
This command also provides a way to cancel a scheduled report for a particular collector.
The following command example configures a specific collector to display a detailed output set:
# run tech-support report
Connecting to 10.5.2.107:800 with SSL disabled...
Collector connected successfully.
Generating summary report for 10.5.2.107:9998............................................
Report generated successfully.
Sending report to 10.5.2.107:800...
Report sent successfully
Connecting to 10.5.2.107:800 with SSL enabled...
Error: Failed to connect to the collector - Socket time out *
# run tech-support report in 1
Run tech-support report is scheduled on Thu Feb 21 05:06:32 2013 for the
collector 10.5.2.108:800.
Run tech-support report is scheduled on Thu Feb 21 05:06:32 2013 for the
collector 10.5.2.107:9998.
To cancel a scheduled report, use ‘run tech-support report cancel‘ command.
This command was first available in ExtremeXOS 15.4.
This command is available on ExtremeSwitching X435, X440-G2, X450-G2, X460-G2, X465, X590, X620, X670-G2, X690, X695, X870, 5320, 5420, and 5520 series switches.