Offline Devices

The Offline Devices screen displays a list of devices within the managed network or RF Domain that are currently off line. Review the contents of this screen to help determine whether an offline devices requires administration.

To view offline devices potentially available for adoption:

  1. Select the Statistics menu from the Web UI.
  2. Select the System node from the left navigation pane.
  3. Select Offline Devices from the left-hand side of the UI.
    Click to expand in new window

    The Offline Devices screen lists the following information:


    Lists the administrator assigned hostname provided when the device was added to the network.

    MAC Address Displays the factory encoded MAC address of each listed offline device.
    Type Displays the AP model type.
    RF Domain Name Displays the name of the offline device's RF Domain membership, if applicable. Select the RF Domain link to display configuration and network address information in greater detail.
    Reporter Displays the administrator assigned hostname of the device reporting a device as offline. Select the reporting device link to display configuration and network address information in greater detail.
    Area Lists the administrator assigned deployment area where the offline device is detected.
    Floor Lists the administrator assigned deployment floor where the offline device is detected.
    Connected To Lists the offline device‘s connected controller, service platform or peer model access point.
    Last Update

    Displays a date and time stamp for the last time the listed device was detected within the managed network. 

    Select the arrow next to the date and time to toggle between standard time and UTC.

  4. Click Refresh to update the statistics counters to their latest values.