Retrieve Diagnostic Logs

To retrieve the diagnostic logs for the selected device in one consolidated file, elect (highlight) a device and then click Actions > Retrieve Diagnostic Logs.

Note

You can elect not to show this message again by selecting the checkbox.

At this point, ADSP starts retrieving the diagnostic logs. When you click OK, Go to Job Status, the Job Status is displayed.

Select your job and then click View Details to display the job details.

To view your diagnostic logs, you will have to export them to your workstation by clicking Export Consolidated Logs.

Note

The Export Consolidated Logs button is inactive until the status changes to Pass and the diagnostic logs are ready to export.

Click OK to continue. Navigate to a location and click Save. The consolidated logs are saved in a ZIP file using the specified file name. You can now view the logs.