This command adds collectors that the switch attempts to connect to for the purpose of forwarding status reports. The collector is identified by its hostname or IP address.
This command also configures the initial value of the TCP port that the collector is listening to, the VR name and source IP address that the switch uses to attempt to connect to the collector, and the SSL mode whether the switch needs to turn SSL on or off when it connects to the collector.
| hostname | Host name of the collector. |
| ip_address | IPv4 address of the collector. |
| tcp-port | TCP port number that the collector is listening. |
| port | Port number. The range is 1-65535. |
| vr vr_name | Specifies the Virtual router and virtual router name. The default name is VR-Mgmt. |
| from source_ip_address | Specifies the source and the source IPv4 address. The default source is the IP address on VLAN Mgmt. |
| ssl | Specifies the Secure Sockets Layer. The default is on if the ssh.xmod is installed, otherwise it is off. |
| on | Specifies that SSL is on. This is the default setting if the ssh.xmod is installed. |
| off | Specifies that SSL is off, or that the ssh.xmod is not installed. |
Disabled.
This command adds collectors that the switch attempts to connect to for the purpose of forwarding status reports. The collector is identified by its hostname or IP address. Each added collector needs to have a unique hostname or IP address. If the specified hostname or IP address has already existed, an error message ‘ERROR: The collector 1.1.1.1 already exists‘ is displayed. Other commands use hostname or IP address to specify the collector that the command reconfigures, deletes, runs reports for, or shows configuration and status.
This command also configures the initial value of the TCP port that the collector is listening to, the VR name and source IP address that the switch uses to connect to the collector, and the SSL mode that determines if the switch needs to turn SSL on/off when connecting to the collector. The SSL feature is provided by the ssh.xmod. If SSL is configured on, and ssh.xmod is not installed, an error message displays:
ERROR: SSL module is not installed
When the techSupport.xmod is started, a default collector is added with the IP address set to 65.222.234.14. Additionally, if the ssh.xmod is installed, the TCP port set to 443, otherwise it is set to 80. the VR set to VR-Mgmt, the Source IP Address set to the primary IP Address on VLAN Mgmt, and SSL set to on if ssh.xmod is installed or set to Off otherwise. The purpose of having a default collector configured is to minimize the configuration required for a customer to enable techSupport.
The following command :
disable tech-support collector
This command was first available in ExtremeXOS 15.4.
This command is available on all platforms.
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