show tech-support

show tech-support {all | area} {detail} {logto [file]}

Description

Displays the output of various show commands to assist in monitoring and troubleshooting the switch; use only in conjunction with Extreme Networks Technical support.

Syntax Description

all	Indicates all available show command output to be displayed.
`area`	Specifies one tech support area. For example, if you want to view STP information, enter stp.
detail	Specifies more detailed information.
logto [file]	Instructs the switch to log the show tech-support output into a file located in the switch‘s internal memory. The default file name is show_tech.log.tgz.

Default

N/A.

Usage Guidelines

Note

Use this command only under the guidance of Extreme Networks Technical Support personnel to view your switch configurations and to troubleshoot the switch.

The show tech-support command displays the output of the following commands, among others:

ls internal-memory
show bootprelay
show configuration
show dhcp-client state
show diagnostics
show management
show memory
show odometers
show policy
show port rxerror
show port txerror
show power
show power budget
show power controller
show process
show radius
show session
show switch
show tacacs
show version
show vlan

Information about the following areas is also displayed, among others:

aaa
bootp
cli
stp

If you enter the detail keyword, the following show output is displayed, among others:

show log
show log configuration
show log counters all
show process detail

This information can be useful for your technical support representative if you experience a problem.

Depending on the software version running on your switch, the configurations running on your switch, and the type of switch you have, additional or different show command and configuration output may be displayed.

Note

When the show tech-support command is executed from the Backup MSM, the following commands will not generate proper output:

show debug system-dump msm/slot
debug hal show version msm Master MSM a or b
show iparp distributed-mode statistics

Example

The following example displays the show command output on the switch:

show tech-support

History

This command was first available in ExtremeXOS 10.1.

The command name and command syntax was modified in ExtremeXOS Release 15.4 from show tech to show tech-support.

Platform Availability

This command is available on all platforms.

Published August 2016prev | next

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