Saving Debug Information
You can save switch data and statistics to a network TFTP server, an internal memory card that comes pre-installed in the switch or a removable USB 2.0 storage device on all Universal platforms.
With assistance from Extreme Networks Technical Support personnel, you can configure the switch to capture troubleshooting information, such as a core dump file, to these locations.
The switch only generates core dump files in the following situations:
- If an ExtremeXOS process fails.
- When forced under the guidance of Extreme Networks Technical Support.
The core dump file contains a snapshot of the process when the error occurred.
Use the commands described in this section only under the guidance of Extreme Networks Technical Support personnel to troubleshoot the switch.
Before you can enable and save process core dump information to removable storage devices, you must install a compact flash card or USB 2.0 storage device. .