enable tech-support collector

enable tech-support collector


Enables te tech support feature.

Syntax Description

This command has no arguments or variables.



Usage Guidelines

This command turns on the tech-support feature. In the ExtremeXOS 15.4 release, the feature is disabled by default. When the feature is disabled, the previous scheduled reports are canceled, and the bootup event and critical severity events are ignored.

When the feature is enabled, if any configured collector has the report mode set to automatic, the switch automatically attempts to send switch status reports to those collectors based on the configuration setting for each individual collector.

You can always use the run tech-support report command to trigger a one-time report to a particular collector, or all collectors, regardless if the feature is enabled or disabled or if the collector‘s report mode is set to automatic or manual.


The following command enables the tech-support feature:

enable tech-support collector


This command was first available in ExtremeXOS 15.4.

Platform Availability

This command is available on the Summit X450-G2, X460-G2, X670-G2, X770, and ExtremeSwitching X440-G2, X620, X690, X870 series switches.