configure tech-support add collector

configure tech-support add collector [hostname | ip_address] tcp-port port {vr vr_name} {from source_ip_address} {ssl [on | off]}

Description

This command adds collectors that the switch attempts to connect to for the purpose of forwarding status reports. The collector is identified by its hostname or IP address.

This command also configures the initial value of the TCP port that the collector is listening to, the VR name and source IP address that the switch uses to attempt to connect to the collector, and the SSL mode whether the switch needs to turn SSL on or off when it connects to the collector.

Syntax Description

hostname Host name of the collector.
ip_address IPv4 address of the collector.
tcp-port TCP port number that the collector is listening.
port Port number. The range is 1-65535.
vr vr_name Specifies the Virtual router and virtual router name. The default name is VR-Mgmt.
from source_ip_address Specifies the source and the source IPv4 address. The default source is the IP address on VLAN Mgmt.
ssl Specifies the Secure Sockets Layer.
on Specifies that SSL is on.
off Specifies that SSL is off.

Default

Disabled.

Usage Guidelines

This command adds collectors that the switch attempts to connect to for the purpose of forwarding status reports. The collector is identified by its hostname or IP address. Each added collector needs to have a unique hostname or IP address. If the specified hostname or IP address has already existed, an error message ‘ERROR: The collector 1.1.1.1 already exists‘ is displayed. Other commands use hostname or IP address to specify the collector that the command reconfigures, deletes, runs reports for, or shows configuration and status.

This command also configures the initial value of the TCP port that the collector is listening to, the VR name and source IP address that the switch uses to connect to the collector, and the SSL mode that determines if the switch needs to turn SSL on/off when connecting to the collector. The purpose of having a default collector configured is to minimize the configuration required for a customer to enable techSupport.

Example

The following command adds a collector at address "1.1.1.1" listening to TCP port "1":

configure tech-support add collector 1.1.1.1 tcp-port 1

History

This command was first available in ExtremeXOS 15.4.

Platform Availability

This command is available on ExtremeSwitching X435, X440-G2, X450-G2, X460-G2, X465, X590, X620, and X695 series switches.