Troubleshooting Client Connection to the DHCP Server

About this task

Perform this procedure if the client cannot reach the DHCP server.

Procedure

  1. Check that the DHCP relay agent in the network switch is correctly configured.
  2. Check that the DHCP server configuration is correct.
  3. Check for routing issues.

    The routing in the network may not be configured so that DHCP request and reply packets are propagated. You can use ping and traceroute.

  4. Check that the DHCP pools are correctly configured.
  5. If the client cannot reach the server because the link is down, enable auto-negotiation on the link.
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