Use the tech_support command to create compressed technical support files containing system information. Use the no form of the command to delete them.
Use show tech_support to display a list of technical support files created on the system. For more information, see show tech_support.
| ap | Collects Wireless AP information. |
| ac | Collects Wireless Appliance information. |
| log | Collects log information. |
| all | Collects Wireless AP, Wireless Appliance, and log information. |
| lite | Creates a
smaller technical support file that can be used for a controller Health
Check review. The lite support file includes:
|
| filename | Specifies the file name. |
| number | Specifies the how listed number the file appears. |
| nostats | This parameter can be used with [tech_support ap] and [tech_support all]. If the [nostats] option is specified, the technical support file will not have any traffic statistic information. |
Issue the tech_support command to gather information about the AP, information about the controller, or information about both the AP and the controller. The tech_support lite command creates a smaller file that can be used for a controller Health Check Review.
The following example creates a tech support file for Wireless AP, Wireless Appliance, and log information, which is assigned a default file name. A comment to identify the file is also added:
EWC.extremenetworks.com# tech_support all Filename (tech_support.06122005.135027): Comment: Technical support information for MrUser12 Please wait... Creating tech_support.06122005.135027... Executing AP commands... ............................ Executing AC commands... ........................................................................................... Executing LOG commands... Tech_support backup complete.
The following example deletes a tech support file by name:
EWC.extremenetworks.com# no tech_support tech_ap.tar.gz Successfully deleted file tech_ap.tar.gz
The following example creates a lite tech support file that can be used for a controller Health Check Review.
EWC.extremenetworks.com# tech_support lite 052716 Please wait... CLI Export start: Fri May 27 12:03:05 2016 CLI Export end: Fri May 27 12:03:08 2016 Creating 052716... Executing LOG commands... Tech_support backup complete.
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