Using CLI for Troubleshooting
You can use CLI to provide diagnostic information.
Procedure
-
Capture the output for the following
commands after you observe a problem with the device:
Note
The show interfaces gigabitEthernet statistics rmon command displays information only if you previously configured rmon stats or rmon history.
show interfaces gigabitEthernet statistics <dhcp-relay [vrf WORD<0–16>][vrfids WORD<0–512>] [{slot/port[/sub-port] [-slot/port[/sub-port]] [,...]}]
show interfaces gigabitEthernet statistics lacp [{slot/port[/sub-port] [-slot/port[/sub-port]] [,...]}]
show interfaces gigabitEthernet statistics rate—limiting [{slot/port[/sub-port] [-slot/port[/sub-port]] [,...]}]
show interfaces gigabitEthernet statistics policer [{slot/port[/sub-port] [-slot/port[/sub-port]] [,...]}]
show interfaces gigabitEthernet statistics rmon [{slot/port[/sub-port] [-slot/port[/sub-port]] [,...]}
show interfaces gigabitEthernet statistics vlacp [{slot/port[/sub-port] [-slot/port[/sub-port]] [,...]}]
show interfaces gigabitEthernet statistics verbose [{slot/port[/sub-port] [-slot/port[/sub-port]] [,...]}]
-
Capture the output for the following
command after you observe a problem with the device:
Note
Product Notice: If you run this command on an XA1400 Series switch, most of the values report as zero (0). To see port-level error counters for XA1400 Series, use the show io nic-counters command instead.
show interfaces gigabitEthernet error [collision|verbose] [{slot/port[/sub-port] [-slot/port[/sub-port]] [,...]}]
Examples
Due to the length of command output, the following examples are truncated.
Capture the output for the following command after you observe a problem with the device:
Switch:1#show running-config module cli Preparing to Display Configuration... # # Thu Dec 19 18:38:02 2016 UTC # box type : Switch # software version : 4.5.0.1_B008 (PRIVATE) # cli mode : ECLI # config terminal # # CLI CONFIGURATION # cli timeout 65535 prompt "Switch-1"
Capture the output for the following command after you observe a problem with the device:
Switch:1>show tech
Sys Info:
---------------
General Info :
SysDescr : Switch (4.5.0.1_B008) (PRIVATE)
SysName : Switch-1
SysUpTime : 7 day(s), 18:23:36
SysContact : support@extremenetworks.com
SysLocation :
Chassis Info:
Chassis : Switch
Serial# : SDNIV84Q0010
H/W Revision : 1
H/W Config :
NumSlots : 2
NumPorts : 97
BaseMacAddr : b0:ad:aa:40:04:00
MacAddrCapacity : 1024
MgmtMacAddr : b0:ad:aa:40:04:81
System MTU : 1950
--More-- (q = quit)
Capture the output for the following command after you observe a problem with the device:
Switch:1#show interfaces gigabitethernet statistics
================================================================================
Port Stats Interface
================================================================================
PORT IN OUT IN OUT
NUM OCTETS OCTETS PACKET PACKET
--------------------------------------------------------------------------------
1/1 1215232 1852156 18988 25083
1/2 11866260 3650340 128847 51849
1/3 0 0 0 0
1/4 0 0 0 0
1/5 0 0 0 0
1/6 2606433776 2605569408 40718802 40712022
1/7 2383797478 2368788480 37189478 37012320
1/8 2639779622 2624836140 41201664 40945760
1/9 0 0 0 0
1/10 0 0 0 0
1/11 0 0 0 0
1/12 0 6776546 0 62572
1/13 1215232 997632 18988 15588
1/14 7459408 1396224 69625 18702
--More-- (q = quit)
Capture the output for the following command after you observe a problem with the device:
Switch:1#show interfaces gigabitEthernet error
================================================================================
Port Ethernet Error
================================================================================
PORT ERROR ERROR FRAMES TOO LINK CARRIER CARRIER SQETEST IN
NUM ALIGN FCS LONG SHORT FAILURE SENSE ERRORS ERRORS DISCARD
--------------------------------------------------------------------------------
1/1 0 0 0 0 0 0 0 0 0
1/2 0 0 0 0 0 0 0 0 0
1/3 0 0 0 0 0 0 0 0 0
1/4 0 0 0 0 0 0 0 0 0
1/5 0 0 0 0 0 0 0 0 0
1/6 0 0 0 0 0 0 0 0 0
1/7 0 0 0 0 0 0 0 0 0
1/8 0 0 0 0 0 0 0 0 0
1/9 0 0 0 0 0 0 0 0 0
1/10 0 0 0 0 0 0 0 0 0
1/11 0 0 0 0 0 0 0 0 0
1/12 0 0 0 0 0 0 0 0 0
1/13 0 0 0 0 0 0 0 0 0
1/14 0 0 0 0 0 0 0 0 0
--More-- (q = quit)
Switch:1#show io nic-counters
======== PORT 1 NIC STATS ========
bash-4.4# ethtool -S eth1 | grep -v queue
NIC statistics:
rx_packets: 49378
tx_packets: 1801
rx_bytes: 3614051
tx_bytes: 153217
rx_broadcast: 11142
tx_broadcast: 61
rx_multicast: 37666
tx_multicast: 1283
multicast: 37666
collisions: 0
rx_crc_errors: 0
rx_no_buffer_count: 0
rx_missed_errors: 0
tx_aborted_errors: 0
tx_carrier_errors: 0
tx_window_errors: 0
tx_abort_late_coll: 0
tx_deferred_ok: 0
tx_single_coll_ok: 0
tx_multi_coll_ok: 0
tx_timeout_count: 0
rx_long_length_errors: 0
rx_short_length_errors: 0
rx_align_errors: 0
tx_tcp_seg_good: 0
tx_tcp_seg_failed: 0
rx_flow_control_xon: 0
rx_flow_control_xoff: 0
tx_flow_control_xon: 0
tx_flow_control_xoff: 0
rx_long_byte_count: 3614051
tx_dma_out_of_sync: 0
tx_smbus: 0
rx_smbus: 0
dropped_smbus: 0
os2bmc_rx_by_bmc: 0
os2bmc_tx_by_bmc: 0
os2bmc_tx_by_host: 0
os2bmc_rx_by_host:
tx_hwtstamp_timeouts: 0
tx_hwtstamp_skipped: 0
rx_hwtstamp_cleared: 0
rx_errors: 0
tx_errors: 0
tx_dropped: 0
rx_length_errors: 0
rx_over_errors: 0
rx_frame_errors: 0
rx_fifo_errors: 0
tx_fifo_errors: 0
tx_heartbeat_errors: 0
bash-4.4#
bash-4.4# exit
exit
--More-- (q = quit)
Variable Definitions
The following table defines parameters for the more command.
|
Variable |
Value |
|---|---|
|
WORD<1–99> |
Specifies the file name to view. Provide the filename in one of the following formats: a.b.c.d:<file>, /intflash/<file>. |
The following table defines parameters for the show running-config command.
|
Variable |
Value |
|---|---|
|
module {app-telemetry | boot | cfm | cli | diag | dvr | eap | endpoint-tracking | energy-saver | fa | fhs | filter | ike | ip | ipfix | ipsec | ipv6 | iqagent | isis | i-sid | lacp | license | lldp | lst | macsec | mlt | naap | nls | ntp | ovsdb | port | qos | radius | restconf | rmon | sflow | security | slamon | slpp | smtp | spbm | stg | sys | tacacs | virtualservice | vlan | web | vxlan} |
Specifies the command group for which you request configuration settings. Note:
All configuration modules are not supported on all hardware platforms. For information about feature support, see VOSS Feature Support Matrix. |
|
verbose |
Specifies a complete list of all configuration information about the switch. |
The following table defines parameters for the show interfaces gigabitEthernet statistics command.
|
Variable |
Value |
|---|---|
|
dhcp-relay [vrf WORD<1–16> ][vrfids WORD<0–512> {slot/port[/sub-port] [-slot/port[/sub-port]] [,...]}] |
Displays port Dynamic Host Configuration Protocol (DHCP) statistics. |
|
lacp {slot/port[/sub-port] [-slot/port[/sub-port]] [,...]} |
Displays Link Aggregation Control Protocol (LACP) statistics. |
|
rate-limiting {slot/port[/sub-port] [-slot/port[/sub-port]] [,...]} |
Displays port ingress rate-limiting statistics. |
|
rmon {slot/port[/sub-port] [-slot/port[/sub-port]] [,...]} [history] |
Displays Remote Network Monitoring (RMON) statistics. |
|
verbose |
Displays a complete list of all statistics. |
|
vlacp [history] {slot/port[/sub-port] [-slot/port[/sub-port]] [,...]} |
Displays port Virtual Link Aggregation Control Protocol (VLACP) statistics.
|
The following table defines parameters for the show interfaces gigabitEthernet error command.
|
Variable |
Value |
|---|---|
|
collision |
Displays port collision error information. |
|
ospf |
Displays ports Open Shortest Path First (OSPF) error information. |
|
verbose |
Displays all port error information. |
|
{slot/port[/sub-port] [-slot/port[/sub-port]] [,...]} |
Identifies the slot and port in one of the following formats: a single slot and port (slot/port), a range of slots and ports (slot/port-slot/port), or a series of slots and ports (slot/port,slot/port,slot/port). If the platform supports channelization and the port is channelized, you must also specify the sub-port in the format slot/port/sub-port. |